Shipping Policy
Processing Times
Please allow 1–3 working days (Monday to Friday) for us to process and ship your order.
All packages are provided with a tracking number.
An express delivery option is also available at checkout.
Order Cut-Off Time
Order cut-off time is 5:00 PM Melbourne time (GMT+10).
Orders placed after this time will be processed on the next business day.
Transit Times
Please allow the following times for delivery:
Australia
Free Shipping – 5 to 8 Business Days
Cost: FREE
Carriers
We work with trusted international and local couriers to ensure reliable and timely delivery, including:
USPS, UPS, DHL, and FedEx.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number and instructions on how to track your shipment directly on our tracking page.
Important Notes
Please note that delivery times are estimates and may vary due to unforeseen circumstances such as customs delays, courier issues, or weather-related incidents.
Business days do not include weekends or public holidays.
All our products are shipped from our warehouse in Asia.
Customer Service
If you have any questions about your order or delivery, please contact our support team at help@prestigia-melbourne.com